Group Services is Dubai Holding’s shared business services arm that provides consolidated business solutions in procurement, finance and human capital across the Group. With a commitment to talent, digital innovation and continuous improvement, it delivers best-in-class service, enhancing the Group's overall performance.
- 20,000+ colleagues supported group-wide
- 22+ services delivered
- 6,500+ active suppliers engaged
Group Services is dedicated to transforming operations, elevating service quality and cultivating specialised teams focused on excellence and innovation.
Delivering excellence through services
Enabling seamless operations through continuous improvements, robust controls and advanced digital and people capabilities is the mission of Group Services. Dedication to optimising efficiency and creating long-term benefits with a commitment to ongoing innovation form the foundation on which the company is built.
This dedication extends to partnerships and suppliers who share a commitment to sustainability, with the aim of creating a lasting impact. Learn more about Dubai Holding’s Supplier Code of Conduct by clicking here.
Group Services comprises:
Group Services Procurement, which provides end-to-end value creating procurement services to the entire Group. It focuses on strategic sourcing, operational procurement, supplier relationship management and contracting. Its success is underpinned by best-in-class technology, process optimisation, governance and data-driven decision making to deliver responsible sourcing, financial performance and operational efficiencies.
Group Services Finance, which oversees financial transactions, budgeting and reporting, ensuring meticulous management of fiscal health and cash flow. It empowers informed decision-making with actionable insights that support sustainable growth and profitability.
Group Services Human Capital, which manages the full spectrum of the employee lifecycle at Dubai Holding. Ensuring a seamless journey from recruitment to offboarding, it cultivates an environment that nurtures the Group’s most valuable asset – people.
Empowering talent for the future
Group Services’ greatest strength lies in its people; their collective capabilities serve as the driving force of the company. Dedicated to creating a vibrant talent hub where challenging the norm leads to innovation, collaboration fuels creativity and caring for people and partners cultivates strong relationships, Group Services aims to build a foundation for sustained success.
As a business that views success as a shared journey and celebrates every achievement along the way, Group Services offers the opportunity to grow, develop skills and make a meaningful impact.
To learn more, visit Dubai Holding Career Opportunities or Group Services LinkedIn.
Amplifying the Group strategy through transformation
Group Services has embarked on a transformative journey to ensure business operations are future-proofed for success. It is committed to setting new standards with best-in-class service delivery and operational excellence across the region through talent, cutting-edge technology and continuous process improvement.
Working alongside colleagues and customers, Group Services is not only meeting today’s demands but also pioneering the future and setting the stage to create long-term sustainable value.
Established in 2023, Group Services is dedicated to transforming operations, elevating service quality, and cultivating specialised teams focused on excellence and innovation.
