Leading the way in driving Dubai’s transition into an innovation-led economy, Dubai Holding supports the continual growth of the ICT industry through its company TECOM Group’s global ICT business hubs.

The launch of Dubai Internet City (DIC) in 1999 heralded a new era in the ICT industry not only in Dubai, but across the region. It was the initial spark in what is now one of Dubai’s most successful and extensive business sectors. DIC was announced by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to pioneer the growth of the ICT and technology sectors in Dubai, and to support the Emirate’s development into a knowledge-based economy. Based on the success of this model, Dubai Outsource City (DOC) was established in 2007, as a dedicated community to drive the growth and development of the outsourcing industry in the region.

Both DIC and DOC have grown to become thriving business communities, home to over 1,400 companies, including Fortune 500 companies as well as start-ups and freelancers. 

Dubai Internet City (DIC)

DIC has been the backbone of Dubai’s development into a global ICT hub, fostering entrepreneurs, empowering SMEs, and attracting global ICT leaders to Dubai.  As the largest ICT community in the MENA region, it’s an ecosystem where innovators and entrepreneurs work, connect and share their vision for a bold new tomorrow.

Set up to facilitate growth, businesses can accesses a rich and diverse ecosystem of more than 24,000 knowledge workers, and expertise from over 150 nationalities. DIC is also home to 11 innovation centers and labs by MasterCard, Microsoft, 3M, Visa, Accenture, Huawei, Samsung, SAP, Canon, Cisco and Oracle.

As part of Dubai Holding and TECOM Group’s innovation strategy, The Innovation Hub, a 1.8m sq.ft. development was announced in 2014. The new district will house state-of-the-art technology and communications facilities to cater to growing demand from companies for space within DIC, and is set to open in 2019. 

DIC has also played an instrumental role in driving the development of Dubai’s start-up landscape, empowering entrepreneurs and spearheading the development of new technology through in5, an innovation centre with over 160 members, who have raised a total of AED 140 million since 2013. Over the past few years, and as a recently named Strategic Partner for Smart Dubai, DIC, through in5, has engaged with over 4,000 of the region’s technopreneurs through a series of competitions, workshops, seminars and networking events. Initiatives have included Drones for Good, HackaMENA, and the Decode Dubai hackathon.


SmartCity Malta and SmartCity Kochi were launched in 2007, exporting TECOM Group’s successful business community model overseas, and creating knowledge-based clusters in Europe and India. SmartCity’s overall aim is to create a global network of purpose-built free zone communities, promoting both economical and personal growth.

In line with Dubai Holding’s core values, SmartCity communities promote innovation through their environmentally friendly infrastructure and lifestyle, and through nurturing new companies in technology, science and innovation industries.

Discover more about Dubai Holding's impact on ICT