Cookies Policy

References to "our", "us" or "we" within this policy is to Dubai Holding.

This “Cookies Policy” (this “Policy”) explains how and why  Dubai Holding LLC of Umm Suqeim Road, PO Box 66000, Dubai, United Arab Emirates (also referred to as “we”, “our” and “us”) will use different types of cookies and other similar technologies on any websites or apps (the “Site”) that we own or control. This Policy also explains how you can manage cookies and other similar technologies.

Updates

We keep this policy under regular review and may update it at any time. Please take a look at the "Last Updated" section at the bottom of this Policy to see when it was last changed. Any changes in this Policy will become effective when we make the revised Policy available on or through the Site. We also encourage you to check this Policy on a regular basis. We will notify you of any changes (including when they will take effect) if we are required to do so by data protection or eprivacy laws.

Contacting us

If you have any questions about our Site and its use of cookies, please contact us by email at privacyoffice@dubaiholding.com or by writing to us at Dubai Holding LLC of Umm Suqeim Road, PO Box 66000, Dubai, United Arab Emirates. Please include your reply address when you write to us.

Information we collect about you

When you visit our website, we may use cookies and other technologies to automatically collect the following information:

  • technical information, including the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, device identifier, location and time zone setting, browser plug-in types and versions, operating system and platform, page response times, and download errors;
  • information about your visit, including the full Uniform Resource Locators (URL) clickstreams to, on and from our websites;
  • length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouseovers) and methods used to browse away from the page.

Cookies

Our website uses cookies and similar technology. A cookie is a small file of letters and numbers that our website places on your computer, or other equipment which you use to access our website. These cookies allow us to distinguish you from other users of our website

You can read more about cookies and how to recognise them at  www.aboutcookies.org

Cookies perform many functions, such as allowing you to navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that advertising that you see online is more relevant to you and your interests.

IP  addresses and other online identifiers which are involved in this will be your ‘personal information’ (please see the Dubai Holding Privacy Policy dubaiholding.com/en/privacy-policy/ for the meaning of personal information), and our processing of such personal information will be subject to relevant data protection laws and you should review our Dubai Holding  Privacy Policy for details of your rights in relation to your personal information and how to exercise them.

Your use of our website indicates your consent to the cookies described in this policy. Please see "How you can control cookies" below for more information on how to withdraw your consent at any time.

Type of cookie What does it do?
Strictly necessary cookies These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like room bookings or e-payment, cannot be provided.
Performance cookies These cookies collect information about how you use our website, for instance which pages you go to most often, and if you receive error messages from certain web pages. These cookies do not collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works. By using our website, you agree that we can place these types of cookies on your device.
Functionality cookies These cookies allow the website to remember choices you make (such as your language of choice or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of the web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on websites operated by third parties. By using our website, you agree that we can place these types of cookies on your device.
Targeting or advertising cookies These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of our advertising campaigns. They also remember when you have visited the website before.  Sometimes we share anonymised information about your browsing activity with our advertising and creative partners.  They may use this information to advertise products, which may interest you, on other websites or to assist us develop future advertising campaigns.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

How you can control cookies

Your web browser includes an option that allows you to refuse the setting of all or some cookies. However, if you do so, you may not be able to access parts of our website and it may make your browsing experience less enjoyable. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as described above when you access our website. If you would like to delete any cookies on your computer, please refer to your browser manufacturer's instructions by clicking 'help' in your browser menu.

Last Updated: 24th June 2020