Dubai Knowledge Village Hosts 10th TECOM SME Builder with Focus on Sales Efficiency

Dubai: 22 February, 2010 – Dubai Knowledge Village (DKV), the region's premier destination for human resources management and a member of TECOM Investments, today announced it organised the 10th TECOM SME Builder with a focus on sales efficiency.

Sponsored by Emirates NBD and held at Dubai Knowledge Village Conference Centre, the session held on 18 February featured a presentation entitled ‘The impact of sales efficiency’ by Peter Heredia, Managing Director of Maxsale Solutions. The event was attended by 120 representatives from small and medium enterprises.

The presentation focused on three simple steps to improve sales force efficiency and drive better performance. These included identifying key activity areas for the company, establishing a sales process and driving improvements through measurement tools, training, workshops and coaching that will enable the team to drive and track performance.

An initiative of DKV’s Partner Development Management (PDM) department, the TECOM SME Builder provides an ideal environment for owners of small and medium enterprises to upgrade their business management skills and establish greater synergy within their respective entrepreneurial segments.

The event is organised with the expert involvement of TECOM Investments’ business partners such as Al Tamimi & Company, Bayt.com, Deloitte, Reputation Inc, Flagship Consultancy, Wilson Learning, Maxsale Solutions, Third Eye, Innovabia. 

Dr. Ayoub Kazim, Executive Director of Dubai Knowledge Village and Dubai International Academic City, said:

The partner development events provide an open forum for industry experts and executives from diverse companies to come together and gain new insights. The initiatives are part of Dubai Knowledge Village’s commitment to developing the human capital of the UAE and the region by promoting best practices.

The Partner Development Management (PDM) department has successfully conducted 185 workshops and seminars that have attracted over 21,000 professionals to date. Launched in January 2007, it aims to support business partners through fostering their interaction with the TECOM community as well as other industries, maximizing their exposure and visibility, and helping them reach their target market via building appropriate marketing channels.

The DKV Training Open Week and the DKV Breakfast Club are also among the initiatives spearheaded by Dubai Knowledge Village.

The DKV Training Open Week provides business partners with a platform to present their offerings to the public through free seminars and workshops. The event averages an attendance of 3,500.

The DKV Breakfast Club aims to solve and discuss business related issues in the context of global best practices to help companies run their operations more efficiently. The success of the DKV Breakfast Club can be judged by the participation of an increasing number of government officials and HR professionals with internal survey results projecting an average satisfaction rate of 88 per cent.

Neil Pereira, Manager - Business Development, Market Traders Institute,  said:

The forums and business meetings organised by DKV give us an excellent opportunity to learn, share and develop our business practices as well as offer access to resources that would only be available to large multinationals. The events are particularly helpful at a time when synergy among business partners becomes crucial for the overall benefit of the industry and the economy at large.

DKV has created several platforms to facilitate exchange of knowledge and best practices across the areas of education, project management, leadership, work-life balance, investment, sales, IT, design, HR and tourism among others. It also conducts industry specific events focusing on sectors like oil & gas, finance & banking, investments and so on.
Established in 2003, Dubai Knowledge Village is home to over 400 professional centres specialized in HR development, professional testing, as well as management training and consultancy services.

Notes to Editors

About Dubai Knowledge Village

Dubai Knowledge Village (DKV), a member of TECOM Investments, launched in 2003, places the Middle East on the map as a destination for learning excellence. Its 1 KM long picturesque campus provides a ready environment for a variety of knowledge-based entities including training centres and learning support entities. This thriving knowledge community was founded as part of a long-term economic strategy to develop the region’s talent pool and accelerate its move into a knowledge-based economy.  Benefits for Dubai Knowledge Village partners include 100% foreign ownership, 100% freedom from taxes, 100% repatriation of assets and profits and effortless visa issuance procedures. DKV partners include training centres, professional centres and HR companies. DKV also enjoys the distinction of being the world’s only Free Zone totally focused on professional training and learning support services.

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